With the increasing convergence of voice and data technologies, and the emergence of wireless, there's no longer clear blue water between IT and telecoms.

LB Icon understands both industries well – as an IT services company, it's what we do, and we have worked on projects with telecoms companies to help them meet the challenges of the converging world.

We are a strategic partner to a wide range of IT and telecomms companies, enabling them to take the challenges of marketing and selling products and services in their stride. Our in-depth experience enables us to help them to master efficient processes, good service and flexible business models to outperform the competition – and retain and win customers.

We understand the business challenges facing telecomms carriers and providers and leverage our in-depth experience and expertise to guide our clients through an increasingly competitive landscape. Whether it's integrating, deploying and managing applications and systems, or providing management services, we're there to support telecomms companies in pursuing business opportunities and growth.

We also help our technology clients with integration and other issues and also provide in-depth business strategy, implementation and managed services.

For both sectors, we've developed a wide range of services to help our clients plan, design, implement, and manage their business initiatives.

For example, at BT Retail, we created the solid foundations for the company's Siebel CRM platform, thereby earning the right to work as equal partners in one of the world's largest and most complex Siebel projects.

Scaleable
Whatever the size and scope of the project, we can scale our services accordingly to meet organisational, operational, and budgetary demands. And because we believe in establishing partnerships with our clients, you will find us to be creative, proactive and easy to work with.

”LB Icon is the first company which has understood the complexity of the environment and successfully delivered on their promises.”

David Reynolds
Head of Technology and Transformation
BT Retail